Accessibility: Captions

Why Is This Important?
  • Ensures accessibility to people who rely on captions.
  • Required for WCAG A compliance for video with meaningful audio.
  • Improves understanding in quiet or noisy environments.
When To Use It
  • All live multimedia containing audio:
    • Audio-only broadcasts,
    • Webcasts,
    • Videos,
    • Video conferences,
    • Flash animations.
How To Use It
  • Decide whether you need open or closed captions.
  • Enable live captions in meetings and live videos.
  • Keep lines short (1-2 lines on screen at one time).
  • Match the exact wording and grammar that is said.

  • When uploading a video, you must use a captioning service, such as those provided by YouTube. We recommend you manually enter captions and then use the auto sync function instead of using the autocaptioning services provided on YouTube.
    • Our website's multimedia upload button allows for YouTube links only. They require you to have captioned your videos prior to uploading the link.

Closed vs. Open – What's the Difference?

Caption File Types

Caption file types are files that store the text shown on screen during a video. They include what is said, sound cues (optional) and timing so the text appears at the right moment.

SubRip Text (.srt)
  • Basic timing information.
  • No formatting options for subtitle display.
  • Built using four key elements:
    • Number of the caption frame in sequence
    • Beginning and ending time codes for when caption frame should appear (hours:minutes:seconds,miliseconds)
    • The caption itself
    • Blank line indicating the start of new caption sequence

      Example:

      5

      00:00:15,974 --> 00:00:22,355

      Well, this is a perfect example of how we execute that in a hands-on way.

      6

      00:00:23,732 --> 00:00:25,734

      >>HEIDI BUSHONG: Hello, ÌÇÐÄvlog¹ÙÍø Nation!

      7

      00:00:25,734 --> 00:00:29,154

      My name is Heidi Bushong and this is "The Yellow and Blue Podcast."

Web Video Text Tracks (.vtt)
  • Allows CSS formatting and positioning of subtitles.
    • CSS-like styling (bold, italics).
    • Precise placement (top, bottom, left, right).
  • Limited support currently.

Best Practices
Language
  • Use the same language as the dialogue in the video.
    • Identify the language within the file name.
      • Example: [FileName].en_US.str
Speakers
  • Identify speakers or change of speaker with two right-facing arrows. Often, it is best to use the full name the first time and single name throughout the video — either first/given or last/family depending on the formality.
    • Example: >> JOHN SMITH:
Sounds and Music
  • Use square brackets to designate background and nonspeech sounds.
    • Example: [music] or [laughter]
  • Include background music if it is important to understand the content of the video.
    • Use objective descriptions that indicate the mood; avoid subjective words, such as "beautiful."
    • If the words in the music are important, add a musical note to the beginning and end of each caption.
    • Put music information in italics.
      • Example: [♪ pomp and circumstance ♪]
Text
  • Do not change, adapt or add to the text. Transcribe what is said accurately.
    • It is usually not appropriate to correct grammar or other mistakes.
    • Do not provide additional clarifying information in the captions. You can provide some in the transcript as appropriate.
  • Do not emphasize a word using all capital letters except to indicate yelling or a speaker.
    • Example: >> PRESIDENT DUNN: GO BIG! GO BLUE! GO JACKS!
  • Include the appropriate level of detail.
    • For most web content, it is acceptable to leave out nonsubstantive text to make the captions easier to process while adhering to the tips above.
    • If there is speech that is not at all relevant, indicate that it has been excluded from the captions.
      • Example: [participants discuss the weather while the presenter reboots her computer]
    • If you cannot understand what is said, transcribe: [unintelligible]
Trainings and Resources
Articles
  • YouTube:
  • Facebook: